Privacy Notice

We are committed to ensuring that your privacy is protected. This privacy policy tells you:

• that you can browse our website without providing personal information
• what personal information we collect
• your rights in relation to the personal information we hold
• who can access your personal information
• how long we will keep your personal information, and
• how you can contact us if you have queries or concerns about our privacy policy.

You can browse our website without providing personal information

You can access our website homepage and browse our site without disclosing your personal information, for example:

• We do not automatically record personal information.
• We do not link information that is recorded automatically with personal information about specific individuals.

Please note that the Send and Receive Mail service collects and stores personal information during the registration process as well as details of the correspondence sent and received.

We automatically record some non-personal information

We do not attempt to identify users or their browsing activities unless they choose to give us personal information.

If you visit our website to read or download information, we automatically record some non-personal information in a log file, for example:

• the type of browser you use
• the type of operating system you use
• the screen resolution of your PC
• the date and time you access our site
• the pages you have accessed and the documents downloaded
• the internet address from which you accessed our site
• the search terms you used to find content on our website, and
• the last site you visited before you accessed any Inland Revenue website.

We may use third parties for traffic and log file analysis. Any non-personal information that we record (as described above) may be available to those third parties.

This log information is used to create summary statistics so we can:

• assess the number of visitors to the different sections of our site
• discover what information is most and least used
• determine technical design specifications, and
• help make our site more useful to visitors.

Please note that we may collect additional information (including personal information) if we believe a user is attempting to compromise our website.

Use of cookies

We use cookies to collect some of this non-personal information. A cookie is a piece of information that a website sends to your browser when you access information at that site. We are not able to identify personal information from the cookies, such as the computer used or a person's name.

You may manually disable cookies at any time. This will not affect your ability to view the site.

Some of our online services also use cookies to identify your login session during the time that you are using the service. These cookies expire as soon as you log out or within 15 minutes of inactivity and do not contain any personal information.

What personal information do we collect?

We collect personal information when you:

• fill in an Account Application online form
• or correspond with us.

What are your rights in relation to your personal information?

You can access the personal information we hold about you. Please call us on 06 753 2216 to request a copy of your personal information. We may require proof of your identity before we provide you with a copy of this information.

If you consider that some of the information we hold about you is incorrect, you can request us to change it. We will assess your request and will either change the relevant information, or explain why we think the information should not be changed. We will make a note of your change request on your records.

Who can access your personal information?

We do not disclose your personal information to other visitors to our website.

We will not disclose your personal information to any person, unless required by law.

How long will we keep your personal information?

We will keep your personal information for as long as necessary to achieve the purpose for which we collected it.

Privacy policy queries and concerns

If you have any queries or concerns about our privacy policy please contact:

The Privacy Officer
Bean Roasting Ltd
PO Box 123
New Plymouth

Email privacy.officer@beanroasting.co.nz

If you are not satisfied with our response to your concern, you can contact the Privacy Commissioner:

Office of the Privacy Commissioner
PO Box 10094
The Terrace
Wellington 6143

Phone 0800 803 909
Fax 04 474 7590
www.privacy.org.nz